Who we are
OneRoute Solutions Ltd is registered in England and Wales under company number 17464647. Our registered office is Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX. For privacy enquiries, email enquiries@oneroutesolutions.co.uk.
Information we collect
We may collect names, job titles, organisation details, contact information, enquiry and procurement details, delivery information, supplier capability information, technical documents, RFQs, BOQs, catalogues, certificates, correspondence and basic technical information generated when you use this website.
How we use information
- To respond to enquiries and assess sourcing or supplier requirements.
- To prepare quotations and coordinate procurement, quality assurance and delivery activity.
- To assess prospective suppliers, conduct due diligence and manage commercial relationships.
- To maintain business records, protect our services and meet legal or regulatory obligations.
- To improve the website and our services.
Lawful bases
Depending on the circumstances, we process information because it is necessary to take steps at your request before entering a contract, to perform a contract, to comply with a legal obligation, or for our legitimate interests in operating, securing and developing our business. Where consent is required, you may withdraw it at any time.
Sharing and international transfers
We may share relevant information with service providers, professional advisers, logistics partners, inspection companies, manufacturers, distributors and other parties involved in assessing or fulfilling a requirement. Where information is transferred internationally, we take reasonable steps to use appropriate safeguards as required by applicable data-protection law.
Retention and security
We retain information only for as long as reasonably necessary for the purposes described above, including legal, accounting, compliance and dispute-management requirements. We use proportionate organisational and technical measures to protect information, but no internet transmission is completely secure.
Your rights
Depending on the applicable law and circumstances, you may have rights to access, correct or erase personal information, restrict or object to processing, request data portability, and withdraw consent. You may also complain to the UK Information Commissioner's Office.
Contact and updates
To exercise a right or ask a privacy question, email enquiries@oneroutesolutions.co.uk. We may update this policy when our services or legal obligations change.